On really busy days, e-mail can feel like a bad rash: it’s all over us and we just wish it would go away. It doesn’t have to be like that.

Learn how to keep your e-mails short enough to pull your reader in, yet long enough so that they don’t leave out anything essential


Learn to get your point across right from the subject field and opening sentence, instead of burying it at the end, where it might not be read.

Smarter attachments
Learn how to write proper attachments and integrate them effectively with the main body of your e-mail.

Graduates of this session report an immediate improvement in how quickly – and correctly – people respond to their e-mails. It’s a quick win.


Who for            Anyone who writes e-mails as part of their job

Where               At your company premises

How long          2 1/2 hours

Class size          14 people max

Price per class   - South Africa: R12 000

                           - UK:                 £2 000

                           - Europe:          €2 200 
                           - Middle East:  $2 500

                           - Asia:                $2 000